Online booking that works from your Google listing to the confirmation message

If a prospect has to call to find out class times, plenty of them won't bother. We set up or tidy your booking software, connect it to your website and your Google Business Profile, and test the full path a new client takes: find you, pick a time, pay or reserve, get the confirmation. You keep the booking platform you already know, or we help you choose one if you don't have one yet.

What’s included

Booking tool configuration

Services, classes, staff, opening hours, buffers and booking rules set up in your booking platform.

Website integration

Schedule or booking widget embedded on your site, with every Book button pointing to the right place.

Google Business Profile

Your booking link added to your Google Business Profile, so people can book from Search and Maps.

Confirmations and reminders

Confirmation and reminder emails or texts switched on and worded for your business, where your platform supports them.

Payments and deposits

Card payments, deposits or intro offer pricing connected where your platform allows.

End-to-end test

We make test bookings on phone and desktop and fix anything that breaks before a real client finds it.

A good fit if

  • Studios and gyms still taking bookings by phone, DM or email
  • Med spas and clinics whose online booking ends at an enquiry form
  • Coaches with a calendar link that isn't on their website or Google listing
  • Businesses paying for booking software that nobody finished setting up

Not included

  • Booking software subscription fees
  • Moving years of client, package and membership history between booking platforms, quoted separately
  • Custom-built booking software (see gym management software development)
  • AI phone or text booking (see the AI receptionist)

From kickoff to handover

  1. Step 1

    Map how bookings arrive today

    We look at every way people book now (calls, DMs, forms, walk-ins) and agree what should move online.

  2. Step 2

    Configure the booking tool

    Services, schedules, staff, rules, payments and notifications set up in your platform.

  3. Step 3

    Connect your site and Google profile

    Widgets embedded, buttons linked and the booking link added to your Google Business Profile.

  4. Step 4

    Test and hand over

    We book, reschedule and cancel as a test client, fix what's off, and show your team how it runs.

Questions about Booking system setup

Which booking software do you work with?

We work with the platform you already use, including class booking systems like Mindbody, Glofox and Momence and coaching tools like Trainerize. If you don't have one yet, we recommend options based on how you sell: drop-in classes, appointments, class packs or memberships.

Should we build our own booking system instead?

Almost certainly not at this stage. The established platforms already handle schedules, packs and payments well. Custom software only pays off for larger operators whose needs those tools can't meet, and our gym management software page works through that decision with costs.

Can people book straight from Google Maps?

Yes, through the booking link on your Google Business Profile. Some booking platforms also support booking inside Google itself, and we switch that on if yours does.

We already have booking software but clients still call. Why?

Usually the setup is the problem: confusing service names, too many steps, or a widget buried at the bottom of a page. We clean up the configuration and put booking where visitors look first.

What about people who still phone or message?

Online booking won't stop every call. If missed calls and after-hours messages are costing you clients, our AI receptionist texts back missed calls, answers common questions and sends people to the booking link.

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Ready to start Booking system setup?

Tell us about your business. We'll confirm the scope and send you a start date.