For gyms, studios, spas & wellness centers
Your front desk is losing members you already earned
Someone near you is searching for what you offer right now. Whether they become your member or a competitor’s comes down to unglamorous things: your Google listing, whether the phone gets answered mid-class, and whether they can book without sending a DM. We fix those, and every fix has a fixed price and a deadline.
The anatomy of a lost member
It takes about four minutes to lose a twelve-month membership
The search
Sam finishes work and searches “pilates near me”. Two studios appear. Yours has 23 reviews. The one two blocks over has 210.
The call
Sam calls you first anyway, because your space looks better. The 6 pm class is in session. Nobody hears the phone.
The silence
No text back. No booking link on your profile. Your Instagram bio says “DM us to get started”. Sam doesn't.
The other studio
The competitor's listing has a Book button. Sam is booked into a Thursday intro class before reaching the car.
Sam chose on findability, responsiveness and booking friction, and never compared your programming, coaches or equipment. Those three are what we fix first.
Fix this for my studioSound familiar?
Small leaks in a healthy studio
None of these feel urgent on any given Tuesday, but together they cap how big your member base can get.
The review gap
You have under 50 Google reviews while a nearby competitor has hundreds. Prospects read that as a quality signal, even when the only difference is that they ask for reviews and you don't.
“Nobody answers the phone”
It's in your own reviews. Your team is coaching, treating and running the floor, which is what they should be doing, and the phone still needs answering.
A Facebook page instead of a website
Or a website from 2018 that takes six seconds to load on a phone. Either way, the first impression undercuts the experience you deliver in person.
Ads pointing at your homepage
You're paying for clicks that land on a generic page with no offer, no urgency and no booking path, so the spend brings in very few members.
Packages and prices
Four fixed-price packages for gyms and studios
Each one fixes a single leak. We don’t bill by the hour, and the scope is set before we start.
Local Domination
For studios that competitors outrank on Google Maps.
- Google Business Profile fully optimized
- Review generation system your staff will use
- Local SEO on your key pages
- Refreshed service & schedule pages
Front Desk AI
For teams whose phone rings out mid-class.
- Missed-call instant text-back
- AI answers FAQs, shares schedules, books classes
- Works over SMS & WhatsApp
- Human handoff for anything sensitive
Studio Launch
For new locations, or established ones still running on a Facebook page.
- Brand & logo that looks like your space feels
- Website with class schedule & memberships
- Online booking and payments wired in
- Google profile set up right from day one
Member Machine
For operators posting “join now” offers organically, with no landing page or follow-up behind them.
- Intro offer designed to convert
- Dedicated landing page (never your homepage)
- Ad creatives + Meta/Google campaign build
- Automated follow-up so leads don't go cold
Smaller first steps, from free to $99
Google visibility snapshot
FreeWe check what someone finds when they search your service plus your suburb, and send you the gaps.
Website teardown video
FreeA personal 10-minute video walking through your site the way a prospective member experiences it.
Booking link setup
$79Replace “DM us to book” with a booking link on your site, Instagram and Google profile.
Speed fix
$99If your site takes more than 3 seconds to load, we fix it or you don't pay.
After the leak is fixed
What studios add later
FAQ
Gym and studio questions
We're a small studio. Is this overkill?
No. Everything here is built for teams where the owner is also the front desk, the marketer and the IT department. Most engagements start under $1,000 with a fixed deadline, and our tech support retainer means a small studio never needs a technical hire.
How does the AI front desk work?
When a call goes unanswered, the caller instantly receives a text that answers their question, shares your schedule, and books them into a class or intro session, over SMS or WhatsApp. Anything it can't handle gets routed to a human. Setup takes about two weeks, and we maintain it monthly so it stays accurate as your schedule changes.
We already have a website. Do we have to rebuild it?
Not necessarily. We start with a free review of your site and Google profile. Often the fastest wins are fixing your Google listing, adding online booking and speeding the site up. A rebuild only makes sense when the foundation is holding you back.
Can you run our ads too?
Yes. Our Member Machine package builds the full system (offer, landing page, ad creatives and follow-up automation), and we offer ongoing ads management once it's running. We never point paid traffic at a homepage.
What about multiple locations?
We build per-location Google profiles and landing pages, unified booking, and dashboards that pull every location's numbers into one view, so you stop reconciling spreadsheets from three front desks.
Services
The services these packages draw on
Work with us
Want the free Google snapshot?
Send your studio name and city, and we'll show you what prospects see when they search for you, plus the first fix we'd make.