In a wellness product, bugs cost you trust

A workout fails to log and a streak breaks. A supplement order fails silently, or a therapy check-in errors on the night someone needed it. Users forgive a missing feature far more readily than a broken one. We test the flows they rely on and put a named owner on every release.

Illustration of a release pipeline with test checkpoints, defect reports and a go/no-go gate

Release week, with and without a QA owner

Teams without a QA owner end up in the left-hand column, usually in the week that matters most.

Monday

Nobody owns QA:“We ship Friday.” Nobody owns testing; everyone assumes someone else clicked through the app.

Managed:Test strategy already exists. Critical journeys are listed, the device matrix is agreed, cycles are scheduled.

Tuesday

Nobody owns QA:A developer notices checkout breaks on Android. It goes in Slack. It scrolls away.

Managed:Exploratory testing is underway. Defects land in a prioritized report with repro steps, not a chat thread.

Wednesday

Nobody owns QA:The founder tests on their own iPhone. Everything looks fine. It is not fine.

Managed:Regression checklist runs against every critical journey, on the devices your users own.

Thursday

Nobody owns QA:Panic QA. Whoever is free clicks around at 9 pm. Three bugs found, zero written down properly.

Managed:Fixes are verified, the defect report is closed out, release risk summary is drafted.

Friday

Nobody owns QA:Ship and pray. The weekend produces one-star reviews and a Sunday-night hotfix.

Managed:A written go/no-go call with evidence. You ship or you hold, and either way you know why.

QA & Release Readiness

$9997 days

In one week you find out, with evidence, whether this release is safe to ship. Built for teams with a launch approaching and no QA owner, repeated bugs eroding reviews, or founders doing the testing themselves at midnight.

  • Test strategy scoped to your product and release
  • Critical user journeys mapped and tested end to end
  • Exploratory testing by someone paid to break things
  • Device & browser matrix from your own user base
  • Prioritized defect report with reproduction steps
  • Regression checklist your team keeps forever
  • Written go/no-go recommendation with the reasoning
Book release readiness

Sample defect report

DEF-014

Workout save fails silently when app is backgrounded mid-session

Severity

Critical: core journey, data loss

Environment

Pixel 7, Android 14, build 2.4.1

Steps to reproduce

Start workout → log 2 sets → switch to another app for 90+ seconds → return → finish workout → session absent from history. Occurs 4/5 attempts.

User impact

A fitness user who loses a logged workout stops trusting the app. This is the class of bug that shows up in one-star reviews as “app lost my data.”

Every defect ships like this: severity, environment, exact reproduction, frequency, and the business reason it matters, so your developers can start fixing without investigating first.

What functional QA proves, and what it can’t

Your lawyers and investors will eventually ask what QA covers. Here it is in writing.

QA proves, with evidence

  • Behavior matches the agreed scope and acceptance criteria
  • Critical journeys work on the devices and browsers that matter
  • Regressions are caught before users catch them
  • Defects are documented, reproducible and prioritized
  • Whether a release is ready, and if not, why

QA does not certify

  • Security: that needs a qualified security assessment
  • Privacy compliance, which belongs to legal and privacy specialists
  • Clinical safety or medical efficacy: that's clinical validation
  • Accessibility conformance: our review follows an agreed checklist and is not certification
  • Regulatory approval, a separate scope with its own owners

When your product needs one of these, we flag it and help you scope it as its own workstream.

Every QA service, priced up front

$99

QA smoke test

One critical flow, tested fast, before a release.

$499

Exploratory QA cycle

A bounded feature or product area, tested hard and reported as prioritized, reproducible defects.

$399

Test strategy & test-case pack

Coverage, acceptance criteria, environments, test data, device matrix and release gates, written down for reuse.

$599

Regression QA cycle

Re-test everything that used to work before you ship what's new. Many of the embarrassing bugs turn up here.

$299

Browser & device compatibility pass

Your product on the browsers and phones your users have, beyond the MacBook it was built on.

$499

Accessibility review

A review against an agreed checklist with prioritized fixes. This is not formal conformance certification.

$599

App-store release readiness

Functional checks plus listing, metadata, permissions, crash and submission review, before Apple or Google finds the problem for you.

$799

QA automation discovery

A plan for the automated tests worth writing: tooling, CI integration, ownership and maintenance cost.

Shipping every month? Put QA on retainer.

Ongoing QA & release management from $799 to $1,999/mo: recurring cycles, triage, regression, release notes and go/no-go support, matched to your release cadence.

Discuss a retainer

QA and release questions

We have developers who test their own code. Why add QA?

Developers test that the code does what they built it to do. QA tests what a stranger does to it at 6 am on a three-year-old Android phone with flaky reception. Those are different jobs, and most product teams keep them separate, because the person who wrote a flow is badly placed to break it.

Does QA certify that our app is secure and compliant?

No. Functional QA proves behavior against an agreed scope and reports evidence. It does not certify security, privacy, clinical safety, accessibility conformance or regulatory compliance. Each of those is a separate scope with its own qualified specialists, and we flag it when your product needs one.

What does the go/no-go recommendation mean?

At the end of the release-readiness package you get a written call: ship, ship with these known risks, or hold until these specific defects are fixed. It's our professional judgment against the evidence gathered, with the reasoning attached. The final decision stays yours, and you make it on evidence.

How fast can you check something before a release this week?

The $99 smoke test covers one critical flow (signup, checkout, a workout log, a therapy check-in), usually within a couple of days. It's deliberately narrow: a fast answer to “does the thing that matters most still work?” It does not replace a full cycle.

What do the monthly retainers cover?

Ongoing QA and release management at $799–$1,999/mo: recurring test cycles matched to your release cadence, defect triage, regression before each release, release notes, risk reporting and go/no-go support. In practice it means every release goes out with an owner who isn't also the person who wrote the code.

Do you test on real devices or emulators?

Both, and we state which one each test ran on. Emulators are fine for breadth. The defects that embarrass you in reviews (permission dialogs, background sync, keyboard overlaps, notch layouts) surface on physical hardware. We run device passes against a matrix agreed from your own user analytics.

The services around a well-run release

Know your next release is safe before it ships

Send us the release date and what's in it, and we'll scope the smallest QA package that covers it. For a single flow, that can be the $99 smoke test.