For gyms, studios, spas & med spas
The receptionist who answers while your hands are full
If your reviews say “nobody answers the phone,” it’s because your team is coaching, treating and running the floor. Front Desk AI texts every missed caller back within seconds, answers their questions and books them in over SMS and WhatsApp, with every conversation logged where you can read it.
Sample conversation
What the caller experiences, minute by minute
We build this flow for every studio. The missed call gets an instant text, the question is answered with your details, and the booking is confirmed before your class lets out. The tone, prices and schedule are trained on yours.
- Text-back fires within seconds of a missed call
- Answers come from your intake
- Bookings land in your calendar, confirmations go out automatically
- You can read every word it said, any time
Tuesday, 6:04 pm: inbound call to the studio rings out. Text sent automatically 20 seconds later.
Booking logged in your calendar. Full conversation visible in your inbox.
The division of labor
What it handles, and what it hands to your team
The handoff rules are configured with you before go-live. The default rule is “when in doubt, hand off.”
The AI handles
- Missed-call instant text-back, 24/7
- Hours, pricing, schedules, parking, first-visit FAQs
- Books classes, intro sessions and appointments
- Reschedules and cancellation requests
- Works over SMS and WhatsApp
- Sends confirmations and reminders
Your team handles
- Complaints and refund conversations
- Anything medical: injuries, treatments, contraindications
- Membership disputes or billing problems
- Questions it isn't confident about
- Anyone who asks for a human, immediately
- Messages that read like distress (staff alerted every time)
Intake to live in ~14 days
Setup, day by day
Intake
One call plus a short form: your schedule, prices, policies, tone, and the questions your desk answers every day. You tell us what must always go to a human.
Build & train
We wire up your phone number, SMS and WhatsApp, connect your booking flow, and train the agent on the answers your desk gives.
You test it
You and your staff message it, try to trip it up, and correct anything that reads wrong. We tune until it sounds like your studio.
Go live
It starts answering real missed calls. Daily conversation reviews for the first week, then ongoing upkeep under the monthly plan.
Why setup + monthly
$1,499 setup
$299/mo upkeep
The setup fee builds and trains the agent on your business. The monthly fee keeps it accurate as your schedule, offers and prices change, because a receptionist confidently quoting last month’s timetable costs you more than the missed call did. It also covers conversation quality reviews and the messaging infrastructure the agent runs on.
FAQ
Questions about the AI receptionist
Does it replace my front desk staff?
No. It covers the moments they physically can't, when your team is coaching, treating or helping the person standing in front of them. The AI catches the call that rings out during those moments, answers over text, and books the appointment. Your staff keep doing the human parts of the job.
What if a caller asks something it doesn't know?
It says a team member will follow up, and you get the full conversation with a notification. It never guesses at prices, medical questions, or anything outside what we've trained it on. You define the handoff topics during setup.
Why $299 a month after setup?
The monthly fee covers schedule updates, new offers, conversation quality reviews and the messaging infrastructure the agent runs on.
Does it work for med spas and wellness centers, not just gyms?
Yes. The problem is the same: a small team with their hands busy with clients while the phone rings out. For med spas we set stricter handoff rules, so anything touching treatments, contraindications or medical suitability goes straight to your staff.
Can I read what it says to people?
Yes. Every conversation is logged and readable, and you get a summary of activity.
Keep exploring
Where this fits in the bigger picture
Work with us
How many calls rang out this week?
Tell us about your studio and we'll walk you through how Front Desk AI would answer your callers.