For gyms, studios, spas & med spas
The receptionist who answers while your hands are full
If your own reviews say “nobody answers the phone,” that’s not a staffing failure — it’s physics. Your team is coaching, treating and running the floor. Front Desk AI texts every missed caller back within seconds, answers their questions, and books them in — over SMS and WhatsApp, with every conversation logged where you can read it.
A real-shaped conversation
What the caller experiences, minute by minute
This is the flow we build for every studio: missed call, instant text, question answered with your real details, booking confirmed — all before your class lets out. The tone, prices and schedule are trained on yours.
- Text-back fires within seconds of a missed call
- Answers come from your intake, not a generic script
- Bookings land in your calendar, confirmations go out automatically
- You can read every word it said, any time
Tuesday, 6:04 pm — inbound call to the studio rings out. Text sent automatically 20 seconds later.
Booking logged in your calendar. Full conversation visible in your inbox.
The division of labor
What it handles, and what it hands to your team
The handoff rules are configured with you before go-live — and “when in doubt, hand off” is the default, not the exception.
The AI handles
- Missed-call instant text-back, 24/7
- Hours, pricing, schedules, parking, first-visit FAQs
- Books classes, intro sessions and appointments
- Reschedules and cancellation requests
- Works over SMS and WhatsApp
- Sends confirmations and reminders
Your team handles
- Complaints and refund conversations
- Anything medical: injuries, treatments, contraindications
- Membership disputes or billing problems
- Questions it isn't confident about — it never guesses
- Anyone who asks for a human — instantly, no arguing
- Messages that read like distress — human alert, always
Intake to live in ~14 days
Setup, without the mystery
Intake
One call plus a short form: your schedule, prices, policies, tone, and the questions your desk answers every day. You tell us what must always go to a human.
Build & train
We wire up your phone number, SMS and WhatsApp, connect your booking flow, and train the agent on your actual answers — not generic templates.
You test it
You and your staff message it, try to trip it up, and correct anything that reads wrong. We tune until it sounds like your studio.
Go live
It starts answering real missed calls. Daily conversation reviews for the first week, then ongoing upkeep under the monthly plan.
Why setup + monthly
$1,499 setup
$299/mo upkeep
The setup fee builds and trains the agent on your business. The monthly fee is what keeps it honest: your schedule changes, your offers change, your prices change — and a receptionist confidently quoting last month’s timetable costs you more than a missed call ever did. We update it as your business moves, review conversation quality, and cover the messaging infrastructure it runs on. That’s why we don’t sell the agent without the upkeep.
Owner questions
Asked before every setup
Does it replace my front desk staff?
No — it covers the moments they physically can't. Your team is coaching, treating, or helping the person standing in front of them. The AI catches the call that rings out during those moments, answers over text, and books the appointment. Your staff keep doing the human parts of the job.
What if a caller asks something it doesn't know?
It says a team member will follow up, and you get the full conversation with a notification. It never guesses at prices, medical questions, or anything outside what we've trained it on. You define the handoff topics during setup.
Why $299 a month after setup?
Because your schedule and offers change, and a receptionist quoting last month's timetable is worse than a missed call. The monthly fee covers keeping it accurate — schedule updates, new offers, conversation quality reviews — plus the messaging infrastructure it runs on.
Does it work for med spas and wellness centers, not just gyms?
Yes. The pattern is the same: small team, hands busy with clients, phone ringing out. For med spas we're extra conservative with handoff rules — anything touching treatments, contraindications or medical suitability goes straight to your staff.
Can I read what it says to people?
Every conversation is logged and readable, and you get a summary of activity. Most owners read every log in week one, then relax once they've seen how it handles real callers.
Keep exploring
Where this fits in the bigger picture
Let’s create together
How many calls rang out this week?
You probably don't know — that's the problem. Tell us about your studio and we'll walk you through exactly how Front Desk AI would answer your specific callers.