For spas, med spas and studios that live on the phone
An AI that picks up the phone, checks your calendar and books the slot
Some customers won't text back. They call, and if nobody answers, they try the next place on the list. Voice AI booking answers those calls live, in a natural voice, using your live availability, prices and policies. It books the appointment while the caller is still on the line and passes anything sensitive to your team.
What you get
What’s included
Answering on your existing number
Calls to your number are routed to the agent at the times you choose, such as after hours or whenever staff don't pick up.
Live availability checks
Connected to your booking system, so it offers only slots that are open and books one during the call.
Trained on your answers
Services, prices, policies, parking and first-visit questions, taken from your intake. We choose the voice and greeting with you.
Handoff to a person
Treatment suitability, medical questions, complaints and any caller who asks for a human are passed to your team, by live transfer or a callback message depending on your phone setup.
Reschedules and cancellations
Moves a booking to another open slot or logs a cancellation, within the rules you set. Fee disputes go to a person.
Call logs with transcripts
Every call is logged with a written transcript, so you can read what was said.
Daily review in go-live week
We read transcripts daily for the first week and fix wrong answers the same day.
A good fit if
- Spas and med spas whose clients would rather call than text
- Studios and wellness centers where the phone rings mid-session and nobody can step away
- Businesses whose after-hours calls currently go to voicemail
- Owners who tried missed-call text-back and found their callers still want a voice
Not included
- Clinical or treatment advice of any kind. Those questions always go to your staff.
- Outbound sales calls. The agent answers inbound calls only.
- Replacing your booking software. It works with the system you already use.
- Text and WhatsApp conversations, which the AI receptionist covers.
How it runs
From kickoff to handover
- Step 1
Intake
We collect the questions your phone gets every day, your booking rules, prices and policies, and the topics that must always reach a person.
- Step 2
Build
We set up call routing, connect your booking system, and write the call flow and greeting in your tone.
- Step 3
Test calls
You and your staff call it from quiet rooms and noisy ones and try to confuse it. We adjust wording and rules until it sounds like your front desk.
- Step 4
Go live
It starts answering real calls. Daily transcript reviews for the first week, then upkeep under the monthly plan.
Questions
Questions about Voice AI booking
Will callers be put off by talking to an AI?
Some will, and they can ask for a person at any point. Most callers want an answer and a booking, and a voice that picks up straight away is better than voicemail. We recommend the greeting says it's an assistant.
Does it work with our booking system?
It needs to read your availability and create bookings in your calendar. Many booking platforms allow that and some don't. We check yours before we start.
What does it cost each month?
$499 a month after setup. That covers keeping it current with your schedule, prices and services, reviewing call quality, and updating it as the AI models it runs on change.
Should we choose voice AI or the AI receptionist?
The receptionist texts missed callers back over SMS and WhatsApp and costs less to set up. Voice AI answers the call itself. If your customers are happy to text, start with the receptionist. If your clients are the calling type and your reviews mention unanswered phones, voice is the better fit.
How does it handle med spa calls about treatments?
It can share what's on your published menu, such as treatment names, durations and price ranges, and book a consultation. Anything about suitability, contraindications, medication or expected results goes to your staff.
More from AI & Automation
Keep exploring
Often paired with this
Work with us
Ready to start Voice AI booking?
Tell us about your business. We'll confirm the scope and send you a start date.