Physiotherapy Software Australia: AUD Prices (2026)

Physiotherapy software for an Australian clinic costs from about $29 a month for a solo physio to $130–$200 a month for a four-practitioner practice, before GST, SMS and add-ons. Unlike treatment fees, the software bill carries GST, but because physiotherapy is GST-free rather than input taxed, a GST-registered clinic can usually claim that GST back.

Most pages that rank for this search are vendor pages making the case for their own product, plus a few review directories. Very few put prices side by side in Australian dollars, and almost none cover the parts of the decision that are specific to Australia: Medicare chronic condition claims, HICAPS, the GST treatment, and the Privacy Act rule that catches every clinic regardless of size. This guide covers those, compares the published prices of six platforms Australian physios use, and works through a hypothetical four-practitioner clinic. Every price below was read from the vendor's own page on 15 November 2026.

If you run a UK clinic, read our UK physiotherapy software guide instead. The platforms overlap, but the tax and claiming rules are different.

What physiotherapy software costs in Australia in 2026

Prices are per month. Most Australian vendors quote excluding GST, so add 10% to see what leaves your account.

A few things stand out once the prices sit together.

The Australian-built platforms (Splose, Zanda, Nookal, Coreplus) all price per practitioner in Australian dollars, and they cluster tightly between $29 and $49 a practitioner. On price alone, the gap between them for a small clinic is a few dollars a week. The real differences are in what's metered: SMS, claims, AI notes and payments.

Cliniko shows only US dollars on its pricing page and prices in bands rather than per head. A two-practitioner clinic and a five-practitioner clinic both pay US$95, so it gets cheaper per person the closer you are to the top of a band. Your card will be charged with the exchange rate on the day, so budget for movement.

Jane shows Canadian dollars. Its entry plan caps you at 20 appointments a month, which rules it out for most working clinics.

Introductory offers distort comparisons. On the day we checked, Zanda showed 50% off for the first six months. Compare the full price, then treat the discount as a bonus.

GST: why the software bill isn't a dead cost

The ATO's guidance on other health services lists physiotherapy among the health services that can be GST-free. Three conditions apply: the service is one of the listed services, it's supplied by a recognised professional, and it's generally accepted in the profession as necessary for the patient's treatment.

GST-free is different from input taxed. The ATO's page on GST-free sales says you can still claim credits for the GST in the price of purchases you use to make GST-free sales. So if your clinic is registered for GST, the 10% on your practice software, SMS bundle and payment terminal usually comes back through your activity statement.

This is the opposite of the UK, where physio treatment is VAT exempt and most clinics can't recover the VAT on their software. If you're comparing an overseas review that adds 20% to every price, that logic doesn't carry over to Australia.

Two practical checks follow from this. First, make sure your vendor issues a valid tax invoice showing GST, which matters most for platforms billing in US or Canadian dollars from overseas. Second, if you sell retail items such as braces, tape or gym memberships, make sure the software can mark some invoice lines GST-free and others taxable on the same invoice. Your accountant should confirm your own position.

Medicare chronic condition claims: what the software has to track

Many physio clinics see patients under a GP chronic condition management plan. The MBS entry for item 10960 sets out the rules for the face-to-face physiotherapy item:

• The service must be at least 20 minutes and recommended in the patient's plan.
• There's a limit of five services per calendar year across the related allied health items.
• From 1 July 2026 the schedule fee is $74.55 and the Medicare benefit is $63.40 (85%).
• GP Management Plans and Team Care Arrangements made before the July 2025 change remain valid for this purpose until 30 June 2027.

None of that is hard to follow for one patient. Across a full caseload, it's where claims go wrong. A patient who has already used three services at another provider this year only has two left with you, and a referral that has lapsed means a rejected claim and an awkward conversation at the front desk.

When you trial software, check how it handles this. Does it count services per patient per calendar year? Does it warn the front desk when a referral is near its end? Does it submit the claim from the invoice, and what does each claim cost? On published prices, Zanda lists Medicare claiming as free, Coreplus includes it on PLUS, and Nookal charges 20–30¢ per claim. At 80 claims a month, Nookal's per-claim fee adds $16–$24.

DVA patients and compensable patients (workers' compensation and motor accident schemes) add their own paperwork. Coreplus lists DVA claiming on its PLUS plan. For other platforms, ask the vendor to show you a DVA invoice and a workers' compensation invoice in the demo, not just tell you it's supported.

HICAPS and private health fund claiming

A large share of physio patients pay with private health cover, and most expect to claim on the spot. HICAPS, a subsidiary of NAB, says its terminal can claim with 100% of Australian private health insurers plus Medicare Easyclaim, and that it integrates with practice management software so claims and payments reconcile back into your system.

That integration is the part to test. If the terminal isn't linked to your software, staff key the amount twice and reconcile by hand at the end of the day. Ask each vendor which terminals they integrate with (HICAPS, Tyro Health, or another), whether the integration is included or extra, and what happens when a fund pays less than expected. Coreplus lists Tyro Health ("an EFTPOS and Health Fund claiming solution") among its add-ons. Several of the pricing pages we checked don't mention HICAPS at all, which doesn't mean they lack it, only that you need to ask.

Card fees are a separate line. Splose, for example, publishes 1.95% + 30¢ per Australian card transaction and 1% + 80¢ (capped at $4) for direct debit. Over a year, payment fees can easily exceed the software subscription, so include them in your comparison.

The Privacy Act applies to your clinic, whatever its size

Many small Australian businesses are exempt from the Privacy Act 1988. Clinics aren't. The OAIC says that an organisation which provides a health service and holds health information is covered by the Act even if it's a small business, and it names allied health professionals, including physiotherapists, as examples. It also says a gym or weight loss clinic counts when it collects health information, which matters if you run classes or a rehab gym alongside the clinic.

Being covered brings in the Notifiable Data Breaches scheme: when a breach is likely to result in serious harm, you must notify the affected individuals and the OAIC.

Your software vendor holds most of that data on your behalf, so the questions to ask are concrete:

• Where is the data hosted, and in which country are the backups?
• Is two-factor login available, and can you enforce it for every user?
• Does each user get their own login, with an audit log of who opened and edited which record?
• If the vendor has a breach, how quickly will they tell you, and in writing?
• When you leave, in what format can you export clinical notes, and how long does the vendor keep your data afterwards?

Clinical notes also fall under Ahpra's shared Code of conduct, which physiotherapists follow, and state health records laws set how long records must be kept. Confirm the retention period for your state with your professional association or indemnity insurer, then check that the software won't purge or lock you out of records before it ends.

Worked example: a four-practitioner clinic

To make the table usable, here's a hypothetical clinic. The numbers are illustrative, not a quote: four physios, two reception staff, 600 SMS reminders a month, and 80 Medicare chronic condition claims a month. Prices are monthly, ex GST, from each vendor's page on 15 November 2026.

Three lessons come out of this.

The subscription is only about half the bill. For most platforms, SMS and claims add $80–$110 a month at this volume, which is more than the price gap between the cheapest and the dearest plan.

Read the metered rates for your own volumes. A clinic that sends few reminders and bulk-bills almost nothing through Medicare will rank these platforms differently from one that runs a heavy chronic condition caseload.

AI notes change the maths fastest. Add an AI scribe for all four physios and you add $100 (Zanda AI Pro), $108 (splose AI) or $136 (Nookal JAN AI) a month. That may well pay for itself in saved typing time, but compare it as its own line.

Where exercise apps and custom builds fit

Practice management software runs the diary, notes and billing. Home exercise programs usually sit in a separate tool. Physitrack, for example, publishes Australian pricing of A$41.99 a month for one clinician, A$83.99 for two and A$92.99 for three to five, before its AI scribe and other add-ons. Check that whichever exercise app you pick links to your practice software, so programs attach to the patient record instead of living in a second system.

Custom software makes sense when the off-the-shelf tools stop short of how you work: a branded patient app that delivers rehab programs and collects outcome scores between visits, a booking flow on your own website that matches your packages and pricing, or a dashboard that pulls bookings, claims and accounting data into one view. Ask any platform you shortlist for its API documentation now, even if you don't plan to build yet, because it decides what you can add later.

If you're building a rehab or monitoring product to sell to patients or clinics, the rules change. Australia regulates software as a medical device through its own regime, separate from the US one described in our guide to whether a wellness app is a medical device. Our health tech MVP cost and timeline guide covers the build itself, and telehealth app development cost prices the video-consult side.

A 10-point checklist for your demo calls

1. Ask for the full monthly price for your practitioner count, ex and inc GST, and confirm you'll get a valid tax invoice.
2. Ask what happens when you add one more practitioner, and when you cross a band.
3. Ask whether Medicare chronic condition claims are submitted from the invoice, what each claim costs, and whether the system counts each patient's five services per calendar year.
4. Run a DVA invoice and a workers' compensation invoice in the demo.
5. Ask which payment terminals it integrates with for private health fund claims (HICAPS, Tyro Health or others), and whether that costs extra.
6. Price SMS at your real monthly reminder volume.
7. Test the notes module with an anonymised initial assessment and a follow-up, and check that signed notes lock and edits are logged.
8. Ask where data and backups are hosted, whether two-factor login can be enforced, and how fast the vendor will tell you about a breach.
9. Ask how you export records if you leave, and how long the vendor keeps them after cancellation.
10. If you might add a patient app or custom booking later, ask for the API documentation now.

How Zee Palm helps clinics

Zee Palm has built software for health, wellness and fitness businesses since 2017. For one UK Pilates studio we built a virtual training course for new instructors that cut onboarding time by 60%.

We don't resell practice management software and take no commission from any vendor above. When a clinic outgrows what its platform can do, our custom software and health app MVP work builds the patient app, booking flow or integration on top of the system you already pay for, and our telehealth app development service covers video consults and remote exercise programs. We also work with health tech startups building products for physios.

FAQ

How much does physiotherapy software cost in Australia?

Published Australian prices start at $29 a month ex GST for a solo practitioner on Zanda Starter and run $32–$49 per practitioner a month on Splose, Nookal and Coreplus. A four-practitioner clinic will typically pay $130–$200 a month before GST, SMS and claim fees.

Can a physio clinic claim GST back on software?

Usually yes, if the clinic is registered for GST. Physiotherapy by a recognised professional is GST-free, and the ATO says you can still claim GST credits on purchases used to make GST-free sales. Confirm your own position with your accountant.

Which physio software handles Medicare claims?

Zanda lists Medicare claiming as free, Coreplus includes Medicare and DVA claiming on its PLUS plan, and Nookal charges 20–30¢ per claim. For any platform, check that it tracks each patient's five chronic condition services per calendar year.

Does the Privacy Act apply to a small physio clinic?

Yes. The OAIC says an organisation that provides a health service and holds health information is covered by the Privacy Act even if it's a small business, and that includes the Notifiable Data Breaches scheme.

Is Cliniko priced in Australian dollars?

No. Cliniko's pricing page shows US dollars, from US$45 a month for one practitioner to US$95 for two to five. Your bank will convert at the day's rate.

Sources

All checked on 15 November 2026.

• Splose pricing: https://www.splose.com/pricing
• Zanda pricing (Australia): https://zandahealth.com/au/pricing/
• Nookal pricing (Australia): https://www.nookal.com/au/pricing
• Coreplus pricing: https://www.corepluspm.com/pricing
• Cliniko pricing: https://www.cliniko.com/pricing/
• Jane pricing: https://jane.app/pricing
• Physitrack, best physiotherapy software in Australia (Australian pricing): https://www.physitrack.com/insights/best-physiotherapy-software-australia
• HICAPS: https://www.hicaps.com.au/
• ATO, other health services (GST-free): https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/gst/in-detail/your-industry/gst-and-health/other-health-services
• ATO, GST-free sales: https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/gst/when-to-charge-gst-and-when-not-to/gst-free-sales
• MBS item 10960: https://www9.health.gov.au/mbs/fullDisplay.cfm?type=item&q=10960
• OAIC, what is a health service provider: https://www.oaic.gov.au/privacy/your-privacy-rights/health-information/what-is-a-health-service-provider
• OAIC, about the Notifiable Data Breaches scheme: https://www.oaic.gov.au/privacy/notifiable-data-breaches/about-the-notifiable-data-breaches-scheme
• Ahpra shared Code of conduct: https://www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx